Ivor O’Connor

March 3, 2010

Brother HL-4070CDW Color Laser Printer

Filed under: Uncategorized — ioconnor @ 3:43 pm

This is the second time around that all the color toner cartridges went out on exactly the same page. There is something very wrong with the software controlling this printer. Basically if the toner on one colored cartridge goes out then all color toner cartridges say they have gone out.

It is no use spending time on the support channels. I did that the first time. Everybody sounded as if they were raised in a slum or ghetto. Probably Brother gets kick backs, uh tax incentives, by hiring people from these places. Or they have discovered customers don’t complain as much since the customers immediately realize they are not going to get these support people to understand the problem so they just go away. Either way I will not buy another Brother product, though they are much better than HP, and will start looking for another vendor…

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